Orders under $25 ship for $4.99. Shipping is charged once per order.
International and express shipping are not available.
Email us before sending an item back. There is no restocking fee.
After a return is received and checked, to the original payment method.
For shipping questions, contact support@forthisperson.com.
Standard shipping is free on orders of $25 or more. For orders under $25, the shipping fee is $4.99.
Free shipping is based on your order total after discounts, excluding tax and shipping. All prices are in U.S. dollars. Shipping is charged once per order, even if your items arrive in separate packages.
We ship to supported U.S. destinations. International shipping and express shipping are not available.
Processing and delivery times depend on the item and destination. Processing is the time needed to prepare your order before it ships. Delivery estimates are not guaranteed arrival dates.
Our suppliers ship your items. Your items may arrive in separate packages on different days. Azvellor Labs LLC is responsible for your order.
Carrier delays, customs checks and other disruptions can affect delivery. If we cannot ship by the stated deadline, we will contact you with a new shipping date. If no shipping deadline is stated, this applies when we cannot ship within 30 days of receiving your completed order. You can agree to the delay or cancel the delayed items that have not shipped for a full, prompt refund. Sending your order to a supplier or waiting to accept it does not extend the shipping or refund deadlines required by law.
Returns can be requested within 30 days of delivery. Email support@forthisperson.com before sending an item back. The return address and instructions are confirmed for each item. Addresses on the package or a supplier's address should only be used after confirmation.
The business mailing address is listed in Terms business details. It can only be used for a return after confirmation. This is a mailing address, not a customer service location. Returns must be arranged in advance. Visits are not available.
Items must be unused, unwashed and unassembled, with all included parts. Original packaging should be included when possible. There is no restocking fee.
Return shipping for change-of-mind returns is paid by the customer. Tracked shipping is required, and tracking details should be kept until the return is complete.
For an item that arrives damaged, is defective or is incorrect, email support@forthisperson.com. These items remain eligible for return even if they have been used, washed or assembled, or if packaging or parts are missing. We cover any necessary return shipping. Whether a return is needed and how to send it back will be confirmed by email.
Refunds cover eligible items and their tax and are issued to the original payment method. Refunds are issued within five business days after a return is received and checked. If no return is needed, refunds are issued within five business days of approval. Banks and payment providers may take up to ten more business days to show the refund in the account.
Original shipping charges are not refunded for change-of-mind returns. They are refunded when the issue is our responsibility, including damaged, defective or incorrect items. There is no restocking fee.
Refunds are handled directly by For This Person. They do not depend on repayment from a supplier.
Cancellation requests should be sent to support@forthisperson.com as soon as possible.
Cancellation is free before the order is sent to the supplier. Any payment already made is refunded in full to the original payment method, including items, tax and shipping.
After an order is sent to the supplier, we will try to cancel it. Cancellation is not guaranteed at that stage. If cancellation is not possible, the return policy above applies. The cancellation and refund rights below still apply.
Refunds for approved cancellations are issued to the original payment method within five business days, or sooner if required by law. Banks and payment providers may take up to ten more business days to show the refund. Bank processing time does not extend any refund deadline required by law.
If a promised shipping deadline cannot be met, an update will be sent with a new shipping date. The delay can be accepted, or the delayed items that have not shipped can be cancelled for a full, prompt refund. These rights still apply after an order is sent to the supplier. There is no need to wait for unshipped items to arrive and return them before requesting cancellation.
If the law requires a faster refund, that deadline applies. This policy does not limit legal rights to cancel, return an item or receive a refund.
For return, refund or cancellation requests, email support@forthisperson.com.