Get in touch

Have a question about a gift or your order? We’d like to help.

Customer support

Email support@forthisperson.com for help with gifts, shipping, returns or cancellations.

What we can help with

  • Gifts

    Choosing the right one

    Questions about a gift or the collection. For ideas, try the gift finder and tell us who it’s for, what they like and your budget.

  • Shipping

    Getting it there

    Processing and delivery times depend on the item and destination. Items may arrive in separate packages on different days.

  • Returns

    Within 30 days of delivery

    Email us before sending an item back. We confirm the return address and instructions for each item.

  • Cancellations

    Ask as soon as you can

    Cancellation is free before the order is sent to the supplier. After that, we will try to cancel it, but it is not guaranteed.

Before you send something back

Email us first. We confirm the return address and instructions for each item. Our business mailing address is not a customer service location, and visits are not available.

Looking for a quick answer?

Costs, delivery, returns and refunds are covered in our help pages.